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Frequently Asked Questions

What's the difference between Heal-Shafted and Center-Shafted?

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The most obvious difference is physical: a heel-shafted putter connects the shaft at the heel of the club head, the traditional hosel placement found on most putters, while center-shafted putters mount the shaft in the center of the head.

Heel-Shafted Putters: The classic setup most golfers are familiar with. The shaft connects at the heel, giving the club a traditional look and feel at address. For players who prefer a conventional setup without adjusting to a center-shafted configuration, heel-shafted putters feel immediately natural and intuitive.

Center-Shafted Putters: Our Centerfire designs align the shaft axis directly through the putter's true center of gravity, eliminating the natural "hang" or bias found in other putters. When balanced, the head stays exactly in the orientation you set. This creates a natural pendulum swing, assisting in straight-back and straight-through strokes and eliminating the potential for arcing or twisting through your stroke.

How do I choose the right putter length?

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The easiest way to choose the right putter length is based on your height, which works for most golfers:

If you’re taller than 6 feet, a 35-inch putter will usually fit best.
If you’re shorter than 5'6", a 33-inch putter is likely the better option.
For most golfers in between, a 34-inch putter is a great middle ground.

This simple approach will work well for most people. However, if you want to get more precise, consider your posture and putting style:

The ideal length lets you stand comfortably with your eyes over the ball, with your arms hanging naturally.
The right length should also suit your stroke type—whether you prefer a straight-back, straight-through stroke or a slight arc.

If you're still unsure, a professional putter fitting can help you determine the perfect length for your unique setup.

Where can I go to test a Void Putter?

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At the moment, Void Putters are not available in any physical retail locations, but we are aiming to begin distribution soon. For now, the best way to try a Void Putter is to purchase it and take advantage of our 30-day trial period. If you’re not completely satisfied, you can return it for a full refund.

For more details, please visit our Returns/Refund Policy page.

Can I customize the loft or lie angle of my Void Putter?

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Absolutely! We can adjust the loft or lie angle to your specifications. Leave your preferences in the order notes when you place your order, and we'll take care of it.

Note: Our Centerfire line cannot be bent like our plumbers-neck putters. The lie angle is machined directly into the micro-hosel, so we can only offer the following options: 68°, 70°, 72°, 74°, and 78°

The loft comes standard at 2° and is non-adjustable.

Can I get an arm-lock or broomstick grip on my Void Putter?

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Yes. We can build your putter for either arm-lock or broomstick setups. Simply select a shaft option designed for longer builds (True Temper XL Silver or BGT Stability Tour Long), choose the Aftermarket Grip option, and include your preferred grip and loft/lie specs in the order notes.

What is the lead time? When can I expect my putter?

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Our lead time for putters is typically 2-3 weeks from the time of order. Please note that this lead time is an estimate, and there are several factors that can affect it. If you would like a more precise estimate of our current lead time, feel free to reach out to us directly.

You will receive an email when your putter moves to final assembly, which will include your tracking information. Please allow some time before expecting tracking updates, as our club builder will need to assemble your putter before it ships.

We appreciate your patience while we ensure your putter meets the highest quality standards.

How can I track my order?

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You can track your order by logging into your account. Alternatively, the email you used at checkout will receive a tracking link once your club moves from machining and paint to final assembly.

Please allow our builders some time to complete assembly and packaging after that email is sent. You should see the first tracking update 2–8 days after receiving it.